
In the past, eBay had more of a “hands off” approach to dispute resolution. In order to protect and nurture the transaction as well as the buyer and seller, this has undergone a change. The time to reach a resolution has also been escalated.
All this has been updated by reducing the amount of “back and forth” between the seller and buyer. This is no longer mandatory and eBay will be taking a more “hands on” approach to resolving unpaid items. Now, the process can be started as early as 96 hours after a listing ends and it is possible that the resolution will be completed within eight days total.
Also, the amount of pages that need to be filled out has been reduced, which further reduces the time involved here. (continue reading…)


